Below are a Few of our most Frequently Asked Questions and Answers. If you cannot find an answer to your question below, please feel free to contact us through our online contact form.
Question: What is the deposit amount to reserve a specific date?
Answer: Your deposit is $1,000. It is non-refundable and non-transferable for canceled bookings since we hold the space for you and turn away other bookings. Your balance is due two weeks prior to the event date with your guaranteed number of guests.
Question: Do you provide tables, chairs, tablecloths?
Answer: Yes, we do. Tables and chairs are incuded and tablecloths are available for rental.
Question: Are any decorations available?
Answer: Yes, we do include greenery throughout. White lights that wrap our columns as well as a decorative easel for a portrait. Glass Candle Centerpieces & Mirrors are included in the rental. We do have other decorative centerpieces available for rental or they may be provided by the renter. Any decorations other than centerpieces must be approved by Silver Lake Ballroom prior to your event. The Silver Lake Ballroom offers decorating services additionally when requested. We will have holiday decorations up during the holiday season.
Question: Is there a restriction on decorations?
Answer: Yes, we do have a few restrictions on decor. We do not allow affixing to the walls, ceiling or furniture. You may not attach any objects to our light fixtures. The use of nails, pins, tape, tacks, glue are not allowed on our walls. Also the use of glitter, sand, confetti, rice, birdseed are not allowed as a throw or on the tables. Sparklers are allowed outside only. Candles when used must to enclosed (meaning the flame is below the glass level). If you have any other questions about your decoration choices, it is best to ask before purchasing them. Vendors decorating must have all decorations out by the end of the event.
Question: Can I bring in any food or beverages of my own?
Answer: We do not allow individuals or function guests to bring in their own food or beverage. We will allow you to bring in a Bride's cake and/or Groom's cake.
Question: What is the difference between a cash bar and a hosted bar.
Answer: A cash bar is set up for your guest to purchase their own drinks. A hosted bar is where the alcohol is paid for by the renter. We have several different Bar Packages available.
Question: Is there any way we can provide only beer and wine to our guests and if they want mixed drinks, they can purchase them?
Answer: Yes. We can do any one of combinations for a bar. You may purchase wine or beer alone. We will customize to fit your budget and preference.
Question: How many people does the facility hold?
Answer: Our facility has two separate rooms. Each room has a maximum capacity for 200 people seated and 300 people reception style. Reception style capacity may change if you are looking at having a large band or DJ.
Question: When are payments due and what forms of payment are accepted?
Answer: To hold a date the deposit is requiired and the time the contract is signed. The balance is due two weeks before your event date. We accept cash, check, money order or cashier's checks.
Question: How long have you been in business?
Answer: We have been holding events at Silver Lake Ballroom since August 2006.
Question: Can we see photos of other events?
Answer: Yes, we have photos available for viewing online and many more in person.
Question: Can we visit a wedding?
Answer: We are unable to allow you to come to an event out of respect for our clients. However time can be scheduled to view a setup before an event starts.
Question: How many walkthroughs are included in the rental?
Answer: The Event Manager will arrange an on-site event walkthrough with the lessee and any caterer to discuss plans, procedures and any equipment or materials necesary for your event. Outside vendors will also be invited to attend. A final walkthrough is required no later than (2) weeks prior to the event and must include your outside caterer. All event walkthroughs are scheduled by the Silver Lake Ballroom Event Manager during weekday business hours and by appointment only.
Question: When do all my decisions need to be finalized?
Answer: We would like all of your details finalized at least four (4) weeks prior to your event.
Question: Are you licensed and do you have liability insurance?
Answer: Yes. We are fully licensed and have current insurance.
Question: What times do we have the facility?
Answer: Your contract will outline previously arranged times for your event.